Privacy Policy / 隐私政策

English

1. Introduction

This Privacy Policy explains how PromptCanvas, an independently operated service by an individual developer ("PromptCanvas," "we," "us," or "our"), collects, uses, stores, and shares information when you use our website, applications, and related services (collectively, the "Service").

If you use the Service, you agree that your information may be handled as described in this Privacy Policy.

2. Who We Are

Service name: PromptCanvas Operator: Independently operated by an individual developer Contact email: support@promptcanvas-ai.com

3. Information We Collect

We may collect the following categories of information:

A. Information you provide directly

• Account information, such as your email address
• Information you submit for image generation, such as prompts, subject descriptions, style selections, scene selections, aspect ratio selections, and extra requirements
• Communications you send to us, including support emails

B. Information created through your use of the Service

• Generated images
• Prompt composition results and final prompts
• Private generation history
• Credit, plan, and account status records
• Basic request and error logs used to operate, secure, and troubleshoot the Service

C. Information collected automatically

• Necessary technical data such as IP-related request information, browser or device metadata, timestamps, and security-related event data
• Authentication and session-related data required to keep you signed in
• Security verification data related to abuse prevention tools such as Cloudflare Turnstile

4. How We Use Information

We use information to:

• Provide and operate the Service
• Authenticate users and protect accounts
• Generate, store, and display your requested images and prompt history
• Maintain credits and account-related records
• Detect abuse, fraud, attacks, and misuse
• Debug errors and improve reliability
• Respond to support requests and service communications
• Comply with legal obligations

5. Legal Bases

Where applicable law requires a legal basis, we generally rely on:

• Performance of a contract, when we provide the Service you request
• Legitimate interests, including service security, abuse prevention, debugging, and operations
• Compliance with legal obligations
• Your consent, where consent is required by law

6. Cookies and Similar Technologies

We use necessary cookies and similar technologies that support authentication, session continuity, security, and abuse prevention.

At the effective date of this Policy, PromptCanvas does not intentionally use advertising cookies or non-essential third-party analytics cookies. For more detail, see our Cookie Policy.

7. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate the Service, such as:

• Supabase, for authentication, database, and storage services
• OpenAI or compatible model providers, for image generation processing
• Cloudflare, for security verification and abuse prevention tools
• Hosting and infrastructure providers, including Vercel where applicable

We may also disclose information:

• If required by law, regulation, legal process, or valid governmental request
• To protect rights, safety, security, and property
• In connection with a business transfer, if the Service is reorganized, transferred, or sold

8. Data Retention

We retain information for as long as reasonably necessary to operate the Service, maintain your account, provide your generation history, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Age Restrictions

PromptCanvas is not intended for individuals under 18 years old. If you are under 18, you may not use the Service.

If we learn that we have collected personal information from a person under 18 in violation of this Policy, we may suspend or delete the related account and information where appropriate.

11. Your Rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, contact: support@promptcanvas-ai.com

12. International Processing

Your information may be processed in countries other than your own, depending on where our service providers operate. By using the Service, you understand that cross-border processing may occur.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Continued use of the Service after an update means the updated Policy applies.

14. Contact

If you have questions about this Privacy Policy, contact:

support@promptcanvas-ai.com

中文

1. 简介

本隐私政策说明由个人开发者独立运营的 PromptCanvas（以下简称“PromptCanvas”、“我们”）在您使用我们的网站、应用程序及相关服务（统称“服务”）时，如何收集、使用、存储和共享您的信息。

如果您使用本服务，即表示您理解并同意我们按照本隐私政策处理相关信息。

2. 我们是谁

服务名称：PromptCanvas 运营方式：由个人开发者独立运营 联系邮箱：support@promptcanvas-ai.com

3. 我们收集的信息

我们可能收集以下几类信息：

A. 您直接提供的信息

• 账户信息，例如您的邮箱地址
• 您提交用于图像生成的信息，例如提示词、主体描述、风格选择、场景选择、比例选择及补充要求
• 您发送给我们的沟通内容，包括支持邮件

B. 您使用服务过程中形成的信息

• 生成的图片
• 提示词组合结果和最终提示词
• 您的私人生成历史
• 积分、套餐和账户状态记录
• 用于运行、保障安全和排查问题的基础请求日志和错误日志

C. 自动收集的信息

• 必要的技术数据，例如与 IP 相关的请求信息、浏览器或设备元数据、时间戳及安全事件数据
• 用于维持登录状态的认证和会话相关数据
• 与防滥用工具（例如 Cloudflare Turnstile）相关的安全验证数据

4. 我们如何使用信息

我们使用信息用于：

• 提供和运行服务
• 验证用户身份并保护账户安全
• 生成、保存并展示您请求的图片和历史记录
• 维护积分和账户相关记录
• 检测滥用、欺诈、攻击和不当使用
• 排查错误并提升服务稳定性
• 回复支持请求和发送服务相关沟通
• 履行法律义务

5. 处理依据

在适用法律要求提供处理依据的情况下，我们通常基于以下依据处理信息：

• 履行合同，即向您提供所请求的服务
• 我们的合法利益，包括服务安全、防滥用、调试和运营
• 履行法律义务
• 在法律要求时，基于您的同意

6. Cookie 与类似技术

我们使用必要的 Cookie 和类似技术，以支持身份验证、会话持续、安全保护和防滥用功能。

截至本政策生效日，PromptCanvas 目前不主动使用广告 Cookie，也不主动使用非必要的第三方统计分析 Cookie。更多信息请参见我们的 Cookie 政策。

7. 我们如何共享信息

我们不会出售您的个人信息。

我们可能会与帮助我们运营服务的服务提供商共享信息，例如：

• Supabase：用于身份验证、数据库和文件存储
• OpenAI 或兼容模型服务商：用于图像生成处理
• Cloudflare：用于安全验证和防滥用工具
• 托管和基础设施服务商：在适用情况下包括 Vercel

在以下情况下，我们也可能披露相关信息：

• 法律、法规、司法程序或政府机关合法要求
• 为保护权利、安全、财产或服务安全所必需
• 在服务发生重组、转让或出售时，与相关交易一并处理

8. 数据保留

我们会在为运营服务、维护账户、提供历史记录、履行法律义务、解决争议及执行协议所合理必需的期限内保留信息。

不同类型的数据，其保留期限可能因收集目的不同而有所不同。

9. 数据安全

我们采取合理的管理、技术和组织措施来保护信息安全。但任何传输或存储方式都不可能绝对安全，因此我们无法保证绝对安全。

10. 年龄限制

PromptCanvas 不面向 18 周岁以下人士提供服务。未满 18 周岁的个人不得使用本服务。

如果我们发现我们在违反本政策的情况下收集了 18 周岁以下人士的个人信息，我们可能会在适当情况下暂停或删除相关账户和信息。

11. 您的权利

根据您所在地区及适用法律，您可能享有以下权利：

• 请求访问您的个人信息
• 请求更正不准确的信息
• 请求删除特定信息
• 反对或限制特定处理活动
• 在基于同意处理信息时撤回同意

如需提出请求，请联系：support@promptcanvas-ai.com

12. 跨境处理

根据我们的服务提供商所在地区，您的信息可能会在您所在国家或地区以外进行处理。使用本服务即表示您理解可能发生此类跨境处理。

13. 本政策的变更

我们可能不时更新本隐私政策。更新版本会附带新的生效日期并发布。您在更新后继续使用本服务，即表示更新后的政策适用于您。

14. 联系我们

如果您对本隐私政策有任何问题，请联系：

support@promptcanvas-ai.com